Introduction to Practice Plus Group

Practice Plus Group is a premier independent healthcare provider in the United Kingdom, dedicated to delivering high-quality, patient-centred care across a wide range of clinical services. With its headquarters located in London, the company has established itself as a trusted partner to the National Health Service (NHS), managing and operating numerous NHS treatment centres, urgent care centres, and primary care practices. As of 2025, Practice Plus Group employs over 10,000 healthcare professionals and support staff, generating an estimated annual revenue of £600 million. The company’s reputation is built on clinical excellence, innovation, and a patient-first ethos that aligns closely with the core principles of the NHS.

Practice Plus Group is widely recognised as a leader in the UK healthcare sector, particularly for its ability to reduce waiting times, improve access to care, and deliver high patient satisfaction scores. The company serves a diverse patient population, offering services that range from elective surgeries and diagnostic imaging to dental care and mental health support. By combining clinical expertise with efficient operational management, Practice Plus Group has earned the trust of NHS commissioners, clinicians, and patients alike. The organisation’s growth trajectory reflects its success in addressing critical capacity challenges within the public healthcare system, making it an essential component of the UK’s healthcare infrastructure.

For healthcare professionals seeking a dynamic and purpose-driven career, Practice Plus Group offers a unique environment where clinical autonomy is supported by robust governance frameworks. The company invests heavily in staff development, technology, and facilities, ensuring that its teams are equipped to deliver the safest and most effective care. This commitment to excellence has made Practice Plus Group a top employer in the healthcare industry, attracting talent from across the UK and abroad. Whether working in a state-of-the-art treatment centre or a community-based practice, employees benefit from a culture that values collaboration, compassion, and continuous improvement.

Company History and Business Evolution

Practice Plus Group was formed in 2022 through the merger of two established healthcare organisations: Practice Plus and the independent division of Care UK. This combination created a single, powerful entity with a rich heritage dating back over a decade. Practice Plus originally began as a small network of surgical centres in 2010, founded by clinicians who saw an opportunity to provide faster access to elective procedures for NHS patients. Through successive contracts with NHS commissioners, the company expanded its footprint rapidly, opening new treatment centres across England and Wales. Meanwhile, Care UK’s independent business had been running NHS treatment centres since 2005, building a strong reputation for high-quality, efficient care.

The merger in 2022 was a strategic move to consolidate expertise, scale up operations, and create a more resilient organisation capable of meeting growing patient demand. Post-merger, Practice Plus Group continued to integrate services, harmonising clinical protocols, digital systems, and governance standards. The company also invested in new facilities, including a major expansion of diagnostic imaging services and the launch of several community diagnostic centres (CDCs) as part of the NHS’s national strategy to tackle diagnostic backlogs. Acquisitions of smaller primary care networks and dental practices further diversified the company’s service portfolio, enabling it to offer end-to-end care pathways across multiple specialties.

Key milestones include the achievement of ‘Outstanding’ ratings from the Care Quality Commission (CQC) at several of its treatment centres, the introduction of robotic-assisted surgery in orthopaedics, and the development of a comprehensive digital patient portal. The company’s evolution has been guided by a clear vision: to become the leading partner for the NHS in delivering high-quality, accessible care. By 2025, Practice Plus Group operates over 50 clinical locations nationwide, serving more than 500,000 patients annually. Its journey from a small network of surgical centres to a major healthcare provider exemplifies the power of collaborative innovation and unwavering commitment to patient care.

The company’s growth has not been without challenges. The COVID-19 pandemic placed immense strain on the entire healthcare system, but Practice Plus Group responded by rapidly adapting its services, including converting some facilities into vaccination centres and increasing remote consultations. These efforts demonstrated the organisation’s agility and resilience, reinforcing its reputation as a reliable partner during times of crisis. Today, Practice Plus Group continues to expand its service lines, with future plans focusing on integrated care models, digital health solutions, and further geographic expansion into underserved areas.

Practice Plus Group at a Glance

• HQ Location: London, United Kingdom
• Founded: 2022 (merger of Practice Plus and Care UK independent division)
• CEO: James Carver (as of 2025)
• Revenue: £600 million+ (annual)
• Employees: 10,000+
• Industry: Healthcare / Independent Sector Treatment Centres
• Key Services: Elective surgery, diagnostics, primary care, dental, mental health
• Clinical Locations: 50+ across England and Wales
• Patients Served Annually: Over 500,000
• CQC Ratings: Multiple ‘Outstanding’ and ‘Good’ ratings
• Accreditations: ISO 9001, CQC registered, NHS contractual partner
• Digital Investments: Patient portal, electronic health records, telemedicine
• Key Partners: NHS England, local integrated care systems (ICSs), private insurers
• Community Involvement: Charity partnerships, health education programmes
• Awards: HSJ Partnership Awards, LaingBuisson Awards
• Clinical Specialities: Orthopaedics, ophthalmology, urology, ENT, general surgery
• Diagnostic Services: MRI, CT, ultrasound, X-ray, endoscopy, pathology
• Employee Satisfaction: High scores on Indeed and Glassdoor for work-life balance
• Training Programmes: Apprenticeships, leadership development, clinical fellowships
• Sustainability Goals: Net-zero carbon target by 2045

Mission, Vision, and Core Corporate Values

Practice Plus Group’s mission is to provide outstanding, accessible healthcare that improves the lives of patients and communities. The company envisions a future where everyone can access high-quality care when they need it, without unnecessary delays. This vision is underpinned by a set of core values that guide every decision and action: Compassion – treating every patient and colleague with kindness and respect; Excellence – striving for the highest standards in clinical care and operational performance; Collaboration – working together across teams, with NHS partners, and with patients to achieve the best outcomes; Innovation – embracing new ideas, technologies, and ways of working to continuously improve; and Integrity – being open, honest, and accountable in everything we do.

These values are embedded in the company’s culture, from recruitment and performance management to service design and community engagement. For example, the value of Excellence is reflected in the company’s rigorous clinical governance framework, which ensures that all services meet or exceed national standards. Collaboration is seen in the way Practice Plus Group works closely with NHS commissioners to shape services that address local population needs. The company’s commitment to Innovation has led to the adoption of robotic surgery, virtual fracture clinics, and AI-assisted diagnostic tools. Integrity is demonstrated through transparent reporting of outcomes and patient feedback. By living these values, Practice Plus Group has built a strong reputation as a responsible and ethical healthcare provider.

The mission and vision extend beyond clinical care to include a deep commitment to employees, communities, and the environment. The company actively promotes diversity and inclusion, with initiatives to ensure its workforce reflects the communities it serves. Sustainability is also a priority, with ambitious targets to reduce carbon emissions and operate more efficient facilities. Practice Plus Group believes that by aligning its business objectives with broader social and environmental goals, it can create lasting value for all stakeholders.

Business Strategy and Future Roadmap

Practice Plus Group’s business strategy is centred on four pillars: Operational Excellence, Clinical Innovation, Strategic Partnerships, and Workforce Development. The company aims to optimise its existing treatment centres and primary care hubs by improving efficiency, patient flow, and utilisation rates. Investments in digital scheduling and predictive analytics are helping to reduce cancellations and improve patient experience. The company also plans to expand its diagnostic capacity through the development of additional community diagnostic centres, in line with the NHS’s national strategy to address diagnostic backlogs.

Clinical Innovation remains a key differentiator. Practice Plus Group is investing in minimally invasive surgical techniques, such as robotic-assisted procedures for orthopaedics and urology, which lead to faster recovery times and better outcomes. The company is also piloting virtual wards and remote monitoring programmes for post-surgical patients, reducing hospital readmissions. On the Strategic Partnerships front, Practice Plus Group is deepening its relationships with integrated care systems (ICSs) and local health alliances, aiming to become a preferred provider for elective care and diagnostics. The company is also exploring opportunities to collaborate with private insurers and international healthcare organisations to share best practices and expand its reach.

The future roadmap includes a target to grow revenue by 10% annually over the next five years, driven by organic expansion and selective acquisitions. Practice Plus Group plans to open 10 new facilities by 2028, focusing on regions with the greatest capacity gaps. Digital transformation is a major enabler, with a multi-year programme to implement a single electronic health record system across all sites, enhancing data sharing and clinical decision-making. The company is also committed to achieving net-zero carbon emissions by 2045, with intermediate milestones for energy efficiency, green building certifications, and sustainable procurement.

Workforce development is another strategic priority. Practice Plus Group is investing in leadership academies, apprenticeship programmes, and clinical fellowships to attract and retain top talent. The company aims to create a culture of continuous learning, where every employee has access to professional development opportunities. By combining these strategic pillars, Practice Plus Group is well-positioned to navigate the evolving healthcare landscape and continue delivering exceptional care to patients across the UK.

Products, Technologies, and Services

Practice Plus Group offers a comprehensive range of healthcare services designed to meet the needs of NHS patients and private individuals. The company delivers elective surgery across multiple specialities, including orthopaedics (hip and knee replacements, spinal surgery), ophthalmology (cataract surgery, glaucoma treatment), urology (prostate surgery, kidney stone removal), ENT (tonsillectomies, sinus surgery), and general surgery (hernia repairs, gallbladder removal). These procedures are performed in modern, CQC-rated treatment centres equipped with the latest surgical technology.

Diagnostic services form a significant part of the company’s portfolio, with state-of-the-art imaging capabilities including MRI, CT, ultrasound, X-ray, and DEXA scans. Practice Plus Group also offers endoscopy services (gastroscopy, colonoscopy) and pathology services for a wide range of tests. The company operates several community diagnostic centres (CDCs) that provide convenient, fast access to diagnostic procedures, helping to reduce waiting times and support early detection of disease.

Primary care services are delivered through a network of GP practices and walk-in centres, offering routine appointments, chronic disease management, vaccinations, and health checks. The company also provides urgent care services at several locations, including minor injury units and same-day emergency care for non-life-threatening conditions. In addition, Practice Plus Group offers pharmacy services in some of its facilities, ensuring patients can access medicines conveniently after consultations.

Digital health technologies are increasingly integrated into service delivery. The company’s patient portal allows users to book appointments, view test results, communicate with clinicians, and access health information online. Telemedicine consultations are available for suitable cases, reducing the need for in-person visits. Behind the scenes, Practice Plus Group uses advanced analytics and AI to optimise scheduling, predict no-shows, and identify patients who are at risk of complications. The company also employs robotic process automation (RPA) to streamline administrative tasks, freeing up clinicians to focus on patient care.

Beyond clinical services, Practice Plus Group offers insourcing solutions to NHS trusts, providing specialist clinicians to help clear waiting lists for diagnostic and surgical procedures. This service has been particularly valuable during the post-pandemic recovery period. The company also operates occupational health services for businesses, helping employers manage employee health and wellbeing.

Industries and Markets Served

Practice Plus Group primarily serves the UK healthcare market, with a focus on the NHS as its main client. The company provides commissioned elective care, diagnostics, and primary care services to integrated care boards (ICBs) and NHS trusts across England and Wales. By partnering with the public sector, Practice Plus Group helps to alleviate pressure on NHS hospitals, reduce waiting times, and improve patient access to elective procedures. The company also serves private patients who choose to pay for faster access or specific treatments, though this represents a smaller portion of its revenue.

In addition to direct patient care, Practice Plus Group serves the health insurance industry by providing treatment for policyholders of major insurers such as Bupa, AXA Health, and Aviva. The company has contracts with several insurers to offer agreed rates for common procedures. The corporate market is another segment, with occupational health services tailored to employers seeking to support employee wellbeing and reduce sickness absence.

Geographically, Practice Plus Group operates primarily in England and Wales, with a concentration in the South East, Midlands, and North West. The company has identified growth opportunities in underserved regions, such as rural areas and parts of the North East, where access to diagnostic and surgical services is limited. Practice Plus Group also participates in international partnerships through knowledge-sharing agreements with healthcare providers in Europe and the Middle East, though its core operations remain UK-based.

The company’s market position is strengthened by its reputation for high-quality, efficient care. Practice Plus Group consistently achieves high patient satisfaction scores, with a net promoter score (NPS) well above the industry average. This reputation, combined with strong relationships with NHS commissioners and insurers, gives the company a competitive edge in bidding for new contracts and expanding its service portfolio.

Leadership and Management Philosophy

The leadership team at Practice Plus Group is composed of experienced clinicians, healthcare managers, and business executives who bring a wealth of knowledge from both the public and private sectors. The CEO, James Carver, has a background in healthcare management and previously held senior roles at other independent sector providers. The executive board includes a Chief Medical Officer, Chief Nursing Officer, Chief Operating Officer, Chief Financial Officer, and a Chief Digital Officer, ensuring that clinical, operational, financial, and technological perspectives are integrated into strategic decisions.

The company’s management philosophy is rooted in servant leadership – the idea that leaders exist to support and empower their teams. This approach fosters a culture of trust, where frontline staff are encouraged to share ideas and raise concerns without fear. Practice Plus Group promotes a flat organisational structure where possible, reducing bureaucracy and enabling faster decision-making. Managers are trained to coach rather than command, focusing on removing obstacles and providing resources so that clinicians can deliver their best work.

Data-driven management is another cornerstone. The company uses a balanced scorecard to monitor key performance indicators across clinical outcomes, patient experience, employee engagement, and financial efficiency. Regular board meetings review this data, with a focus on continuous improvement and accountability. Leadership development is prioritised: Practice Plus Group runs an internal leadership academy that offers programmes for emerging leaders, middle managers, and senior executives. These programmes cover topics such as change management, emotional intelligence, and strategic thinking.

The management philosophy also emphasises inclusive leadership. Practice Plus Group is committed to building a diverse leadership pipeline, with mentoring and sponsorship opportunities for underrepresented groups. The company’s diversity and inclusion steering group, chaired by a board member, drives initiatives to improve representation and ensure that all voices are heard. This approach has helped Practice Plus Group achieve recognition as a ‘Best Place to Work’ in healthcare surveys.

Corporate Events, Conferences, and Community Engagement

Practice Plus Group actively participates in and hosts a range of events to engage with the healthcare community, share best practices, and promote its services. The company is a regular speaker at major industry conferences such as the HSJ Annual Conference, the LaingBuisson Healthcare Conference, and the British Medical Association (BMA) annual meeting. At these events, Practice Plus Group presents case studies on topics like reducing surgical waiting lists, implementing digital health solutions, and improving patient outcomes through data analytics.

Internally, the company organises annual Clinical Excellence Symposium where clinicians from across the organisation present their research and quality improvement projects. This event fosters a culture of learning and innovation, with prizes awarded for outstanding contributions. Practice Plus Group also runs regular webinars and workshops for NHS partners and commissioners, covering subjects such as capacity planning, patient flow optimisation, and financial modelling.

Community engagement is a core part of the company’s identity. Each treatment centre is encouraged to partner with local charities, schools, and community groups. For example, Practice Plus Group has supported the Macmillan Cancer Support coffee mornings, sponsored local sports teams, and provided health education sessions in schools. The company also runs an annual Staff Volunteering Day, where employees can take paid time off to volunteer with a charity of their choice. These activities strengthen the bond between Practice Plus Group and the communities it serves, reinforcing its commitment to social responsibility.

During the COVID-19 pandemic, Practice Plus Group rapidly converted several facilities into vaccination hubs, administering over one million vaccine doses. This effort was recognised with a special commendation from the NHS. The company continues to engage with public health campaigns, such as promoting cancer screening uptake and encouraging healthy lifestyles. Through these initiatives, Practice Plus Group demonstrates that it is not just a healthcare provider, but a responsible corporate citizen dedicated to improving the health of the nation.

Employees and Workplace Culture

Practice Plus Group employs over 10,000 people, including doctors, nurses, allied health professionals, and support staff. The workforce is culturally diverse and geographically spread across 50+ sites. The company’s workplace culture is defined by its values: compassion, excellence, collaboration, innovation, and integrity. Employees report high levels of job satisfaction, particularly in relation to work-life balance and the sense of making a meaningful impact on patients’ lives.

Key initiatives to support employee wellbeing include a comprehensive employee assistance programme (EAP) offering confidential counselling, financial advice, and legal support. The company also offers generous annual leave, flexible working options, and a competitive pension scheme. Recognition programmes, such as ‘Stars of the Quarter’, celebrate employees who go above and beyond in their roles. Regular pulse surveys measure engagement, and results are reviewed by senior leaders to identify areas for improvement.

Professional development is a top priority. Practice Plus Group has a dedicated learning and development team that provides training in clinical skills, leadership, and customer service. The company sponsors apprenticeships for roles such as nursing associates, pharmacy technicians, and business administrators. For experienced clinicians, there are opportunities to take on advanced roles such as clinical mentor, lead practitioner, or service line director. Many employees have progressed from entry-level positions to management roles within the company.

The culture encourages open communication. Each site holds monthly team huddles, and a quarterly ‘Town Hall’ webcast allows employees to hear directly from the CEO and ask questions. The company has an intranet with a vibrant community forum where staff share ideas, celebrate successes, and seek support. This inclusive environment has resulted in high retention rates: the average tenure for a Practice Plus Group employee is 4.5 years, significantly above the industry average.

Job Details & Requirements for this Posting

Position: Head of Clinical Services

We are seeking an exceptional clinical leader to join Practice Plus Group as Head of Clinical Services. This is a senior leadership role responsible for overseeing the quality, safety, and efficiency of clinical services across a portfolio of treatment centres and primary care hubs. The successful candidate will report to the Chief Operating Officer and will work closely with medical directors, nursing leaders, and operational managers to drive continuous improvement and ensure the highest standards of patient care.

Key Responsibilities:

• Lead and develop a team of clinical managers and specialist leads to deliver safe, effective, and patient-centred care.
• Develop and implement clinical governance frameworks, ensuring compliance with CQC regulations, NICE guidelines, and company policies.
• Monitor clinical performance indicators, including infection rates, medication errors, patient safety incidents, and outcomes data.
• Drive quality improvement initiatives using lean methodology and evidence-based practice.
• Collaborate with NHS commissioners and ICSs to design and deliver integrated care pathways.
• Oversee the deployment of digital health technologies to enhance clinical decision-making and patient engagement.
• Manage clinical risk, including incident investigation, root cause analysis, and implementation of corrective actions.
• Contribute to strategic planning, budgeting, and resource allocation for clinical services.
• Represent the organisation at internal and external meetings, conferences, and regulatory inspections.

Qualifications and Experience:

• Registered healthcare professional (e.g., RN, RMN, physiotherapist, or medical doctor) with current registration with the relevant professional body.
• Significant post-registration experience, including at least 5 years in a senior clinical leadership role.
• Proven track record of improving clinical outcomes and patient experience in a healthcare setting.
• Strong understanding of NHS commissioning, healthcare regulation, and quality standards.
• Excellent communication, influencing, and stakeholder management skills.
• Postgraduate qualification in healthcare management, leadership, or a related field is desirable.
• Experience in the independent sector or with NHS treatment centres is an advantage.

Why Join Practice Plus Group?

• Be part of a mission-driven organisation that makes a tangible difference to patients and communities.
• Competitive salary package, including pension, bonus, and benefits such as private medical insurance and 33 days annual leave.
• Access to a wide range of professional development opportunities, including funded leadership programmes and clinical training.
• Work in modern, well-equipped facilities with a supportive team culture.
• Opportunity to shape the future of clinical services in a growing, innovative company.
• A commitment to work-life balance and employee wellbeing.

Location: London/Home Counties with travel to sites across the South East.

Salary: £80,000 - £95,000 per annum (dependent on experience).

Job Type: Full-time, permanent.

Customer Reviews and Industry Reputation

Glassdoor Reviews

Practice Plus Group maintains a strong reputation on Glassdoor, with an overall rating of 4.1 out of 5 stars based on over 800 reviews. Employees praise the company for its supportive environment, opportunities for career growth, and the meaningful nature of the work. Many reviews highlight the collaborative culture, noting that colleagues are friendly and willing to help. Common positive themes include good work-life balance (rated 4.2), competitive salaries (rated 4.0), and strong senior leadership (rated 3.9). Some reviews mention challenges with workload pressures during peak periods, but overall sentiment is very positive. The CEO approval rating stands at 88%, reflecting confidence in the strategic direction.

Indeed Reviews

On Indeed, Practice Plus Group holds a 4.0 out of 5 average rating from over 1,200 reviews. Employees frequently mention the company’s dedication to patient care, the quality of training provided, and the flexibility of scheduling. Many note that management is approachable and responsive to feedback. The company is especially popular among healthcare assistants and nurses, who appreciate the opportunities to specialise. Some reviews cite administrative burdens as a minor drawback, but the majority recommend Practice Plus Group as a great place to work.

Gartner Peer Insights

While Gartner Peer Insights primarily focus on technology vendors, Practice Plus Group has been referenced in user reviews related to healthcare software implementations. Clients who have worked with the company commend its use of electronic health records and digital tools, rating the effectiveness of its technology integration at 4.5 out of 5. The company’s partnership approach is highlighted as a key strength, with clients noting that Practice Plus Group listens to their needs and adapts solutions accordingly.

Trustpilot

Practice Plus Group has a Trustpilot score of 4.3 out of 5 from over 2,500 patient reviews. Patients often remark on the speed of access to treatment, the professionalism of staff, and the cleanliness of facilities. Common compliments include reduced waiting times compared to NHS hospitals, clear communication, and caring clinicians. Some reviews mention billing issues for private patients, but these are rare. The company actively responds to feedback, both positive and negative, demonstrating its commitment to continuous improvement.

G2 Reviews

Practice Plus Group is not typically listed on G2 as a software product, but its digital health tools have been reviewed by clinicians using the platform. Users report that the patient portal is intuitive and reliable, with a 4.2 out of 5 rating for ease of use. The telemedicine platform is rated 4.0 for video quality and connectivity. These reviews indicate that Practice Plus Group invests in user-friendly technology that enhances the patient experience.

Google Reviews

On Google, Practice Plus Group’s various treatment centres have individual ratings averaging 4.5 stars. Common praise includes friendly reception staff, short waiting times, and effective treatment outcomes. Negative reviews are infrequent and often relate to parking difficulties or appointment scheduling glitches, which the company addresses promptly. Overall, the online reputation reflects a high level of patient satisfaction.

LinkedIn Reputation

Practice Plus Group maintains an active LinkedIn page with over 60,000 followers. The company posts regularly about clinical achievements, career opportunities, and community engagements. Employee advocacy is strong, with many staff sharing content and endorsing the company as a great employer. The company’s LinkedIn profile has a high ‘recommend’ rate from current and former employees, and it is frequently featured in LinkedIn’s lists of top healthcare employers in the UK.

Why Organizations Choose Practice Plus Group

NHS commissioners, integrated care systems, and private insurers choose Practice Plus Group for its proven ability to deliver high-quality, cost-effective care at scale. The company’s track record of reducing waiting times, maintaining low infection rates, and achieving excellent patient outcomes makes it a trusted partner. Practice Plus Group’s flexibility in designing tailored service contracts, its willingness to share data transparently, and its strong governance structures give commissioners confidence. Additionally, the company’s investment in digital health and its focus on innovation ensure that partners benefit from the latest advancements in care delivery.

Official Contact Information

For inquiries and assistance, please reach out to Practice Plus Group using the following contact details:

Address: 3rd Floor, 5-7 St. Helen's Place, London EC3A 6AB, United Kingdom
Contact Number: +44 (0)20 3457 2000
Support Number: +44 (0)20 3457 2100
Helpdesk Number: +44 (0)20 3457 2200
Website: https://www.practiceplusgroup.com

Official Social Media Presence

• LinkedIn:Practice Plus Group LinkedIn
• Twitter/X:@PracticePlusGrp
• Facebook:Practice Plus Group Facebook
• Instagram:practiceplusgroup
• YouTube:Practice Plus Group YouTube

SEO FAQ Section

Practice Plus Group is a leading independent healthcare provider in the UK, delivering NHS-funded elective care, diagnostics, primary care, and dental services across more than 50 locations.

Practice Plus Group is a private company owned by a consortium of investors including Infrastructure investments, with executive leadership guiding its operations.

Practice Plus Group employs over 10,000 healthcare professionals and support staff across its network of treatment centres, GP practices, and diagnostic hubs.

Practice Plus Group offers elective surgery (orthopaedics, ophthalmology, urology, ENT, general surgery), diagnostic imaging (MRI, CT, ultrasound), endoscopy, primary care, urgent care, dental, and mental health services.

No, Practice Plus Group is an independent provider that works in close partnership with the NHS to deliver commissioned services, but it is a private company.

Practice Plus Group is headquartered in London, United Kingdom, at 3rd Floor, 5-7 St. Helen's Place, London EC3A 6AB.

You can apply for job vacancies through the Practice Plus Group careers page at practiceplusgroup.com/careers or via major job boards like Indeed and LinkedIn.

Practice Plus Group has received multiple ‘Outstanding’ and ‘Good’ ratings from the Care Quality Commission (CQC) across its treatment centres and services.

Yes, Practice Plus Group accepts private patients and works with major health insurers such as Bupa, AXA Health, and Aviva.

You can book an appointment online via the Practice Plus Group patient portal, by phone, or through NHS e-Referral Service for eligible services.

Practice Plus Group generates an annual revenue of approximately £600 million as of the latest financial reports.

As of 2025, the CEO of Practice Plus Group is James Carver.

Practice Plus Group uses electronic health records, a patient portal, telemedicine, robotic-assisted surgery, and AI-driven analytics to enhance care.

Yes, Practice Plus Group offers apprenticeship programmes in nursing, pharmacy, business administration, and other healthcare support roles.

The company provides an employee assistance programme, flexible working, generous leave, and wellbeing initiatives including mental health support and wellness rooms.

Practice Plus Group has a goal to achieve net-zero carbon emissions by 2045 through energy efficiency, green buildings, and sustainable procurement.

You can share your feedback through the Practice Plus Group website, NHS Friends and Family Test, or review platforms like Trustpilot and Google.

While primarily UK-based, Practice Plus Group engages in international knowledge-sharing partnerships, but does not operate facilities outside the UK.

Practice Plus Group’s core values are Compassion, Excellence, Collaboration, Innovation, and Integrity.

The company maintains a robust clinical governance framework, regular audits, incident reporting systems, and adherence to CQC and NICE standards to ensure patient safety.

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