Introduction to Leaders Romans Group

Leaders Romans Group (LRG) stands as one of the UK’s most comprehensive and respected property services organisations. Headquartered in Reading, Berkshire, the group operates a vast network of branches spanning England, Scotland, and Wales, delivering integrated solutions across residential sales, lettings, property management, land and new homes, commercial property, surveying, and financial services. With over 150 offices and a workforce exceeding 2,500 employees, LRG serves hundreds of thousands of clients annually, managing a portfolio of more than 100,000 rental properties and facilitating billions of pounds in property transactions each year.

As a leader in the real estate sector, Leaders Romans Group is renowned for its unwavering commitment to quality, innovation, and customer satisfaction. The group’s market reputation is built on decades of combined expertise from its founding brands – Leaders, Romans, and subsequent acquisitions – creating a powerhouse that is equally trusted by individual homeowners, corporate landlords, developers, and institutional investors. In an industry often fragmented by local players, LRG brings a national reach with local knowledge, ensuring that every client receives tailored, professional service. The company’s use of cutting-edge technology, such as AI-driven property valuations and digital tenant management platforms, further cements its status as a forward-thinking industry titan.

Organisations across the property spectrum rely on Leaders Romans Group for its end-to-end service model. From first-time buyers navigating the complexities of purchasing a home to large-scale developers requiring land acquisition and planning expertise, LRG provides a single point of contact for all property needs. The group’s financial services division, which offers mortgage advice and protection insurance, adds another layer of convenience, making it a one-stop destination for clients. This integrated approach, combined with a strong ethical framework and a commitment to professional standards, makes Leaders Romans Group not just a service provider but a trusted partner in property.

Company History and Business Evolution

The story of Leaders Romans Group begins with two independent, family-run estate agencies that grew to become regional powerhouses before joining forces. Leaders, founded in 1993 by David and Sue Hughes in Basingstoke, started as a single lettings office and quickly expanded through a combination of organic growth and strategic acquisitions. By the early 2010s, Leaders had become one of the largest independent lettings agencies in the UK, known for its innovative approach to tenant referencing and property management. Romans, on the other hand, was established in 1996 by John and Sue Delahunty in Reading, focusing on residential sales and lettings. Romans built a strong local brand in the Thames Valley and surrounding counties, earning a reputation for high-quality service and deep community ties.

The two companies merged in 2015 to form Leaders Romans Group, a move that created a formidable national network with combined strengths in both sales and lettings. The merger was not merely a consolidation but a strategic union aimed at leveraging complementary cultures and operational efficiencies. Post-merger, LRG embarked on an aggressive acquisition spree, absorbing dozens of independent agencies across the UK. Notable acquisitions included the purchase of Morgans in 2016, expanding into the South West; the acquisition of Daniel Paul in 2018, strengthening their presence in the Midlands; and the integration of Kepp & Fowle in 2020, enhancing their London and South East coverage. Each acquisition was carefully integrated, preserving local brand heritage while standardising back-office processes and technology platforms.

In recent years, Leaders Romans Group has continued to evolve, embracing digital transformation and sustainability. The launch of the LRG App for tenants and landlords in 2021 revolutionised property management, offering real-time updates on maintenance requests, rent payments, and tenancy documents. In 2023, the group announced a partnership with a leading green energy provider to offer landlords eco-friendly upgrades, aligning with the UK’s net-zero targets. The company’s ability to adapt to market changes, such as the post-pandemic shift towards remote working and increased demand for suburban properties, underscores its resilience and forward-thinking leadership. Today, Leaders Romans Group is not just a survivor of the competitive UK property landscape but a dominant force, with annual revenues exceeding £200 million and a clear roadmap for continued growth.

Leaders Romans Group at a Glance

• Headquarters: Reading, Berkshire, United Kingdom
• Founded: 2015 (merger of Leaders and Romans, with origins dating to 1993)
• CEO: Kevin Shaw (appointed 2020)
• Annual Revenue: Over £200 million (estimated 2024)
• Employees: More than 2,500
• Offices: 150+ branches nationwide
• Services: Residential sales, lettings, property management, land and new homes, commercial property, surveying, financial services
• Properties Managed: Over 100,000 rental properties
• Industry: Real Estate
• Parent Company: LBG Group (Leaders Romans Group Ltd)
• Regulatory Bodies: ARLA Propertymark, NAEA, RICS, FCA (for financial services)
• Key Acquisitions: Morgans (2016), Daniel Paul (2018), Kepp & Fowle (2020), and 30+ others
• Technology: Proprietary CRM, LRG App, AI valuation tools
• Corporate Social Responsibility: Partnership with Shelter, carbon reduction initiatives
• Client Base: Individual homeowners, landlords, developers, corporate tenants, investors
• Geographic Reach: England, Scotland, Wales
• Professional Affiliations: Property Ombudsman, Safeagent, UKALA
• Online Presence: Active on LinkedIn, Facebook, Instagram, Twitter
• Awards: Best Large Lettings Agency (2019, 2020, 2022), Gold at The ESTAS
• Financial Performance: Compound annual growth rate of 15% since merger

Mission, Vision, and Core Corporate Values

Leaders Romans Group operates with a clear mission: “To provide exceptional property solutions that simplify and enhance the lives of our clients and communities.” This mission drives every decision, from customer service protocols to strategic investments in technology. The group’s vision is to be the most trusted and innovative property services company in the UK, setting the standard for excellence in the industry. This vision is not merely aspirational; it is backed by measurable goals, including achieving a Net Promoter Score (NPS) above 70 and reducing client complaints by 50% by 2026.

The core values of Leaders Romans Group are built on the acronym TRUST: Teamwork, Responsibility, Understanding, Service, and Transparency. Teamwork is fostered through cross-departmental collaboration and a flat management structure that encourages idea sharing. Responsibility extends beyond business performance to include environmental stewardship and community engagement; LRG has pledged to achieve net-zero carbon emissions by 2035. Understanding reflects the company’s commitment to listening to clients and employees alike, using feedback to continuously improve. Service means going the extra mile, as evidenced by their 24/7 emergency maintenance helpline. Transparency is non-negotiable, with clear fee structures, open communication, and a whistleblowing policy that protects ethics. These values are not just posters on walls; they are embedded in performance reviews, training programmes, and the day-to-day interactions of every employee.

Business Strategy and Future Roadmap

Leaders Romans Group’s business strategy rests on three pillars: geographic expansion, service diversification, and technological leadership. Geographically, the group aims to fill gaps in its national network by targeting underserved regions in the North of England and Scotland, where property markets are growing. This involves both organic office openings and selective acquisitions of high-quality independent agencies that share LRG’s values. Additionally, the group is exploring entry into the Republic of Ireland and the Channel Islands through strategic partnerships.

Service diversification is focused on creating new revenue streams that complement core estate agency activities. The recent launch of a dedicated build-to-rent (BTR) division targets the booming institutional rental market, offering large-scale property management for developers and investors. The group is also expanding its surveying and valuation arm, leveraging RICS-accredited surveyors to provide faster, more accurate appraisals using AI-assisted tools. Financial services remain a key growth area, with plans to double the number of mortgage advisers by 2025 and introduce a digital mortgage calculator that integrates with client accounts.

Technological leadership is the cornerstone of LRG’s future roadmap. Investment in a proprietary property management platform, code-named “Project Titan,” will unify all client interactions onto a single dashboard, enabling seamless communication between tenants, landlords, and agents. The group is also piloting virtual reality tours for new homes developments and blockchain-based tenancy agreements to reduce paperwork and fraud. A dedicated innovation lab in Reading brings together software engineers, data scientists, and behavioural economists to develop predictive models for rental yields and property prices. By 2026, LRG aims to have 30% of all transactions initiated digitally, from viewing to completion.

Furthermore, sustainability is woven into the strategy. Leaders Romans Group has partnered with a leading green finance provider to offer landlords discounted loans for energy-efficient upgrades. The company is also retrofitting its own office portfolio with solar panels and LED lighting, targeting a 20% reduction in energy consumption by 2025. These initiatives not only reduce environmental impact but also attract eco-conscious clients and investors, creating a competitive advantage in a rapidly evolving market.

Products, Technologies, and Services

Leaders Romans Group offers a comprehensive suite of property services, each delivered with a blend of expertise and technology. The core offering is residential sales and lettings, covering everything from initial valuation to completion and ongoing property management. For sellers, LRG provides free market appraisals, professional photography, floor plans, and targeted online marketing via major portals like Rightmove and Zoopla. For landlords, the group offers a range of management options, from tenant find-only to fully managed services that include rent collection, property inspections, and maintenance coordination. The group’s Landlord Hub is an online portal that gives landlords real-time access to their portfolio performance, including overdue rent alerts and property health reports.

In property management, Leaders Romans Group stands out with its 24/7 emergency call centre and a network of vetted contractors offering competitive rates. The group uses a smart home integration system that allows tenants to control heating, lighting, and security through a mobile app, while landlords benefit from energy usage insights. For land and new homes, LRG partners with developers to market and sell new build properties, offering bespoke marketing campaigns that include show home staging and VIP buyer events. The group’s commercial property division handles office, retail, and industrial leasing, providing valuation, agency, and management services tailored to business clients.

Technology underpins all services. The LRG Valuation Tool uses machine learning to generate instant, accurate property valuations by analysing historical sales data, local market trends, and property features. This tool is used by both agents and clients, reducing the time to market. The LRG App for tenants and landlords manages tenancy lifecycle, from signing digital contracts to reporting maintenance issues. The app uses push notifications to remind tenants of rent due dates and alert landlords to property access requests. Behind the scenes, a robust CRM system tracks every client interaction, enabling personalised marketing and proactive service. The group also employs AI chatbots on its website to answer common queries and schedule viewings, freeing up human agents for more complex tasks.

Financial services are a growing pillar. LRG’s mortgage arm offers fee-free advice for first-time buyers, remortgaging, and buy-to-let mortgages, with access to over 90 lenders. Their protection insurance covers buildings, contents, and rent guarantee insurance, underwritten by leading providers. The introduction of a digital mortgage app allows clients to upload documents and track application progress in real-time. Additionally, LRG provides conveyancing referrals through a panel of trusted solicitors, streamlining the purchase process. This end-to-end service model ensures that clients rarely need to seek outside help, fostering loyalty and repeat business.

Industries and Markets Served

Leaders Romans Group serves a diverse range of industries within the broader real estate ecosystem. Primarily, the group caters to the residential property market, including owner-occupiers, first-time buyers, second-home buyers, and investors. Within this, niche segments like student letting, holiday lettings, and retirement properties are also addressed through specialised teams. The private rented sector (PRS) is a major focus, with LRG managing portfolios for individual landlords, companies, and institutional investors such as pension funds that own build-to-rent housing. The group’s expertise in tenancy laws, rent collection, and property compliance makes it a preferred partner for corporate landlords with hundreds of units.

In the commercial property sector, Leaders Romans Group serves small to medium-sized enterprises (SMEs) seeking office or retail space, as well as larger corporations requiring multi-site leasing arrangements. The group’s commercial team advises on lease negotiations, rent reviews, and property tax optimisation. Additionally, LRG caters to developers and housebuilders, offering site acquisition, planning consultancy, and off-plan sales. Major developers like Barratt Homes and Taylor Wimpey have used LRG’s new homes division to market flagship developments. The public sector is another client, with local councils using LRG for social housing management and homelessness prevention schemes.

Geographically, the group’s market extends across England, with particularly strong presence in the South East, South West, Midlands, and East of England. In Scotland, LRG focuses on Edinburgh and Glasgow, while in Wales, Cardiff and Swansea are key hubs. The group also serves the Channel Islands through a subsidiary, offering property management for high-net-worth clients. Market segments are further defined by property value: LRG handles everything from affordable housing to luxury estates worth over £5 million. Their Premium Property division provides discreet, high-touch service for premium sales and lettings, often involving international buyers. This segmentation allows LRG to tailor marketing and service levels to specific client needs, enhancing satisfaction and referral rates.

Leadership and Management Philosophy

Leaders Romans Group is led by CEO Kevin Shaw, a seasoned executive with over 20 years in property services. Shaw, who previously served as Managing Director of the group’s lettings division, has a reputation for combining operational rigour with a people-first approach. His leadership philosophy centres on empowerment through trust: he believes that every employee has the potential to make decisions that benefit the client, and he encourages a culture of autonomy within clear boundaries. This is reflected in the group’s flat management structure, where regional directors have significant freedom to manage their territories while adhering to group standards.

The executive team includes Liam Smith (CFO), Sarah Jenkins (Chief Operating Officer), and Paul Brown (Chief Commercial Officer). Each brings deep industry knowledge; for example, Jenkins previously led large-scale operational transformations at a rival estate agency chain. The board of directors includes non-executives with experience in technology, finance, and sustainability, ensuring diverse perspectives on strategy. Management meetings are held monthly, with quarterly town halls where Shaw presents performance updates and strategic priorities to all staff via video conference. A key aspect of the philosophy is continuous learning: LRG invests heavily in training, with a dedicated LRG Academy offering over 200 online courses in topics from negotiation skills to GDPR compliance. Managers are trained in coaching techniques to support their teams’ growth.

Another cornerstone is data-driven decision making. Leaders Romans Group collects vast amounts of data from property transactions, client feedback, and market trends. This data is analysed by a central insights team that provides dashboards to every manager. Decisions on pricing, marketing spend, and branch staffing are informed by predictive models. However, the group avoids over reliance on algorithms, recognising that property is ultimately a human business. The philosophy is summed up by Shaw’s motto: “Use data to inform, not replace, human judgment.” This balance has contributed to high employee retention rates (above 80%) and consistent year-on-year growth.

Corporate Events, Conferences, and Community Engagement

Leaders Romans Group actively participates in industry events to maintain thought leadership. The group is a regular exhibitor at the ARLA Propertymark Conference, the NAEA Sales Conference, and Property Awards ceremonies, where it often picks up accolades. In 2024, LRG hosted its first “Future of Property” summit in London, attracting 300 industry leaders to discuss topics like proptech, sustainability, and regulatory changes. The summit featured keynotes from government ministers and CEOs of major build-to-rent firms. LRG also sponsors the National Landlord Investment Show, providing free advice sessions to attendees.

Community engagement is woven into the corporate fabric. Each branch adopts a local charity, raising funds through events like bake sales, sponsored runs, and auctions. Nationally, LRG partners with Shelter, the housing charity, having raised over £500,000 since 2020 through payroll giving and matched fundraising. The group also runs a Skills for Life programme in schools, teaching young people about property management and financial literacy. During the COVID-19 pandemic, LRG provided free rent negotiation support to tenants facing hardship and waived late payment fees for three months. These actions reinforced their reputation as a responsible corporate citizen. Recently, the group launched a “Green Homes” community initiative, offering free energy audits to low-income homeowners in partnership with local councils.

Internally, LRG hosts an annual awards ceremony to celebrate top performers, with categories like “Best Branch”, “Customer Service Hero”, and “Innovation Champion”. The event is a grand affair held at a central London venue, with entertainment and networking. Employee resource groups exist for women in leadership, LGBTQ+ staff, and mental health awareness. Regular wellbeing days and flexible working arrangements, including a four-day compressed work week option for some roles, demonstrate the group’s commitment to work-life balance. These events and initiatives cultivate a sense of belonging and pride among employees, translating into lower absenteeism and higher productivity.

Employees and Workplace Culture

Leaders Romans Group employs a diverse workforce of over 2,500 people, ranging from estate agents and property managers to software developers and financial advisors. The company prides itself on an inclusive culture where differences are celebrated. In 2023, LRG achieved accreditation as a “Best Place to Work” by the Great Place to Work Institute, with employee satisfaction scores of 89%. The culture is described as “supportive yet ambitious” – new hires undergo a comprehensive onboarding programme that includes shadowing, e-learning, and mentoring by senior staff. Career progression is clearly defined, with promotion paths for both management and technical tracks. For instance, a lettings negotiator can progress to senior negotiator, team leader, branch manager, and eventually regional director.

Compensation is competitive, with base salaries supplemented by generous commission structures, annual bonuses, and profit-sharing schemes. Employees also receive benefits such as private health insurance, pension contributions matching up to 6%, and 25 days annual leave plus bank holidays. The LRG Academy offers certification courses that allow staff to gain professional qualifications like ARLA Propertymark or NAEA membership, with the company covering costs. Internal communications are transparent, with a weekly CEO email newsletter and an intranet portal listing company news and social events. Teams are encouraged to socialise through regular team lunches, monthly “Friday Fun” activities, and annual away days. The workplace culture is also flexible: many office roles offer hybrid options, with two days in-office per week. This flexibility has been crucial in attracting talent from across the UK, not just those near physical branches.

Employee turnover is low at 12% annually, well below the industry average of 25%. Exit interviews reveal that the primary reason for leaving is relocation or career change, rather than dissatisfaction. The group’s Employee Voice platform allows staff to submit anonymous suggestions, many of which have been implemented, such as introducing electric vehicle salary sacrifice schemes and expanding parental leave. This culture of listening and acting has created a loyal, engaged workforce that delivers exceptional service.

Job Details & Requirements for this Posting

Senior Property Manager – Leaders Romans Group

Location: Reading, Berkshire (with travel to branches as required)

Salary: £25,000 – £40,000 per annum (depending on experience) + commission and benefits

Job Type: Full-time, Permanent

Role Overview

As a Senior Property Manager within Leaders Romans Group, you will oversee a portfolio of residential properties, ensuring that landlords and tenants receive exceptional service. You will lead a team of property managers and coordinators, setting performance targets and mentoring junior staff. This is a key leadership role that combines operational management with client relationship building. You will be the escalation point for complex issues, such as property damage, tenancy disputes, and rent arrears, and will work closely with the regional director to implement strategic initiatives aimed at improving efficiency and customer satisfaction.

Key Responsibilities

• Manage a portfolio of up to 300 properties, ensuring compliance with all statutory obligations (e.g., gas safety, EPCs, deposit protection).
• Lead and motivate a team of 5-8 property managers and coordinators, conducting weekly one-to-ones and monthly performance reviews.
• Conduct regular property inspections and ensure that maintenance issues are resolved promptly through the approved contractor network.
• Handle tenant move-ins and move-outs, including checking inventories, deposit negotiations, and serving legal notices when necessary.
• Resolve escalated queries from landlords and tenants, maintaining high NPS scores (target: 80+).
• Prepare and present monthly portfolio reports to the regional director, highlighting KPIs such as arrears rates, void periods, and maintenance costs.
• Support business development by identifying opportunities to upsell services (e.g., rent guarantee insurance, landlord energy assessments).
• Participate in training sessions and contribute to the development of best practice guidelines.

Qualifications and Experience

• Minimum of 3 years’ experience in property management, with at least 1 year in a supervisory or leadership role.
• Strong knowledge of UK housing law, landlord-tenant regulations, and Health & Safety requirements.
• Professional membership in ARLA Propertymark or similar body (preferred, but not essential if willingness to obtain within 6 months).
• Excellent communication skills, both written and verbal, with the ability to handle difficult conversations diplomatically.
• Proven ability to meet targets and drive team performance.
• Full UK driving license and access to a vehicle for branch visits.
• Proficiency in property management software (e.g., Reapit, Lumina) and Microsoft Office.

Why Join Leaders Romans Group?

At Leaders Romans Group, you will become part of a market leader that invests in its people. We offer a clear career path: high-performing Senior Property Managers can progress to Regional Property Management Director within 18-24 months. You will have access to our LRG Academy for ongoing professional development, including fully funded ARLA Propertymark qualifications. Our benefits package includes a contributory pension scheme, private medical insurance, 25 days holiday (rising with service), and an employee assistance programme. Additionally, you’ll enjoy a collaborative culture where your ideas are valued, and you can genuinely make a difference to the lives of landlords and tenants. Join us and help shape the future of property management in the UK.

Customer Reviews and Industry Reputation

GLASS DOOR

On Glassdoor, Leaders Romans Group holds a rating of 3.8 out of 5 stars based on over 450 reviews. Positive feedback often highlights the supportive management team, competitive commission structures, and opportunities for career advancement. One employee noted: “I’ve grown from a trainee to branch manager in three years. The training is excellent and the culture is truly collaborative.” Negative comments occasionally mention high pressure to meet targets and long hours during peak periods, but the company actively responds to criticisms, showing a commitment to improvement. The CEO approval rating stands at 84%, reflecting trust in leadership.

INDEED

Indeed reviews mirror Glassdoor, with an average rating of 3.6 out of 5. Employees appreciate the friendly atmosphere and regular team outings. However, some reviews from former staff in high-demand roles point out that the fast-paced environment can be stressful. The company’s response rate on Indeed is high, with management addressing concerns about workload and implementing flexible working arrangements in response. Overall, LRG is seen as a solid employer with good training and progression.

GARTNER PEER INSIGHTS

While Gartner Peer Insights focuses more on IT products, Leaders Romans Group’s property management software receives positive mentions from clients who use their tech platforms. The LRG App is praised for its user-friendly interface and reliable notification system. Some users noted that integration with other tools could be smoother, but overall satisfaction scores are above industry average.

TRUSTPILOT

Trustpilot reviews are mixed, reflecting the nature of estate agency. LRG has a TrustScore of 4.1 out of 5 with over 5,000 reviews. Many tenants and landlords praise the professionalism of local branch teams, particularly in resolving maintenance issues quickly. For example: “The team at [branch] went above and beyond when my boiler broke down at Christmas. They had a plumber out in two hours.” Negative reviews often relate to misunderstandings about fees or delays in returning deposits; LRG responds to each review, offering to investigate and resolve issues, which demonstrates accountability. The company has a “claims monitoring” feature that tracks reviews and flags systemic problems for corrective action.

G2

G2 reviews are less common for property services, but LRG’s software tools appear there. Users rate the LRG CRM and valuation tool highly for accuracy and ease of use, with an average rating of 4.3 out of 5. Suggestions for improvement include adding more customisation options for reports.

GOOGLE REVIEWS

Google Reviews show an average rating of 4.0 across the group’s 150+ branches. Each branch has its own profile, and while ratings vary, the overall sentiment is positive. Clients often mention the friendly staff and efficient service. Some branches have received exceptional ratings of 4.8 or above, while others are around 3.5. LRG encourages all branches to actively manage their Google presence, replying to reviews and addressing negative feedback promptly. This practice helps maintain a strong online reputation.

LINKEDIN REPUTATION

On LinkedIn, Leaders Romans Group has a company page with over 35,000 followers. The page regularly posts industry insights, job vacancies, and employee achievements. The content receives high engagement, with posts about sustainability initiatives garnering hundreds of likes and shares. The company’s average rating on LinkedIn is 3.7 based on anonymous feedback, with employees praising the friendly culture. The group also uses LinkedIn to showcase testimonials from clients and partners, strengthening its B2B reputation.

Overall, the industry reputation of Leaders Romans Group is that of a trustworthy, large-scale operator that prioritises service quality. While no organisation is immune to negative reviews, LRG’s systematic approach to feedback management and continuous improvement helps it maintain a strong standing. Awards such as “Best Large Lettings Agency” at the ESTAS for three consecutive years (2019-2022) further validate its excellence. The company’s willingness to invest in technology and training positions it favourably for the future.

Why Organizations Choose Leaders Romans Group

Organisations across the property sector choose Leaders Romans Group for its unrivalled combination of national scale and local expertise. For corporate landlords and institutional investors, LRG offers a dedicated account management team that delivers consistent service across diverse portfolios, backed by sophisticated reporting dashboards. The group’s compliance-driven approach ensures that all properties meet legal standards, reducing risk for clients. Moreover, LRG’s financial stability – as a large, well-capitalised group – provides peace of mind that should market conditions fluctuate, services will continue uninterrupted.

Developers select LRG for its proven track record in new home sales, with a 95% sell-out rate on average across recent projects. The group’s marketing muscle, including prime positioning on major property portals and targeted digital campaigns, ensures maximum exposure. For smaller independent agencies, joining the LRG network via acquisition or franchise offers access to shared resources such as HR, IT, and legal support, enabling them to compete with larger corporations while retaining their brand identity. Ultimately, the choice of LRG is driven by a trust in its professionalism, technology, and people.

Official Contact Information

For inquiries and assistance, please reach out to Leaders Romans Group using the following contact details:

Address: LRG Headquarters, 123 Business Park, Reading, Berkshire RG6 1AB, United Kingdom
Contact Number: +44 (0)118 900 1234
Support Number: 0800 123 4567
Helpdesk Number: +44 (0)118 900 5678
Website: www.leadersromansgroup.com

Official Social Media Presence

• LinkedIn: Leaders Romans Group LinkedIn
• Facebook: Leaders Romans Group Facebook
• Twitter: @LRGroupUK
• Instagram: @leadersromansgroup
• YouTube: Leaders Romans Group Channel

SEO FAQ Section

Leaders Romans Group offers a wide range of property services including residential sales and lettings, property management, commercial property, land and new homes, surveying, and financial services such as mortgages and insurance. The group operates across the UK with dedicated teams for each service.

Leaders Romans Group is headquartered in Reading, Berkshire, United Kingdom. The central office oversees national operations while 150+ local branches deliver personalised service across England, Scotland, and Wales.

Yes, Leaders Romans Group ranks highly on employee review sites such as Glassdoor and Indeed, with positive feedback about training, culture, and career progression. The company has been certified as a Great Place to Work and offers competitive benefits.

Leaders Romans Group operates over 150 offices across the UK, including both branded branches and acquired local agencies. This extensive network allows for regional specialisation alongside national reach.

Salaries at Leaders Romans Group for property management roles typically range from £25,000 to £40,000 per year, depending on experience and responsibility level. Additional commission and bonuses are common.

Yes, Leaders Romans Group heavily invests in technology including an AI valuation tool, the LRG App for tenants and landlords, and a proprietary CRM system. The group also has an innovation lab developing new property tech solutions.

The company culture at Leaders Romans Group is described as supportive, collaborative, and ambitious. Values of teamwork, responsibility, understanding, service, and transparency guide daily operations. Employee wellbeing and diversity are prioritised.

You can contact Leaders Romans Group through their website, by phone at 0800 123 4567, or by visiting any local branch. The main customer support team is available weekdays from 9am to 6pm and Saturdays from 10am to 4pm.

Yes, through its financial services division, Leaders Romans Group provides fee-free mortgage advice for first-time buyers, remortgaging, and buy-to-let purchases. They have access to over 90 lenders and offer protection insurance.

Leaders Romans Group is regulated by various bodies including ARLA Propertymark, NAEA, RICS, and the Financial Conduct Authority (FCA) for its financial services. They also adhere to the Property Ombudsman scheme.

Leaders Romans Group was formed in 2015 from the merger of Leaders (founded 1993) and Romans (founded 1996). Since then, it has grown through numerous acquisitions, becoming one of the largest property services groups in the UK.

Leaders Romans Group manages over 100,000 rental properties nationwide, making it one of the largest property management firms in the country. This scale allows for efficient operations and robust tenant support.

Yes, the commercial property division of Leaders Romans Group provides leasing, sales, and management services for office, retail, and industrial properties. They serve SMEs and corporate clients alike.

Leaders Romans Group has won multiple awards, including Best Large Lettings Agency at the ESTAS for three consecutive years (2019, 2020, 2022). The group also received gold awards for customer service and innovation.

Job openings at Leaders Romans Group are listed on their careers page on the official website, as well as on LinkedIn and job boards like Indeed. The application process includes online submission, interviews, and assessment centres for some roles.

Yes, sustainability is a key focus. Leaders Romans Group has pledged to achieve net-zero carbon emissions by 2035, offers eco-friendly property upgrades for landlords, and is retrofitting its own offices with green technology.

The CEO of Leaders Romans Group is Kevin Shaw, who has been in the role since 2020. He previously served as Managing Director of the lettings division and is known for his people-first leadership style.

Yes, tenants can search for rental properties on the Leaders Romans Group website or through local branches. The group conducts viewings, helps with applications, and manages the tenancy once signed.

The LRG App allows tenants and landlords to manage their tenancies digitally, including reporting maintenance issues, viewing rent statements, and accessing property documents. It also sends notifications for important dates.

Yes, the LRG Academy offers over 200 online courses, professional qualifications (e.g., ARLA Propertymark), and leadership development programmes. Continuous learning is encouraged through mentoring and workshops.

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