Introduction to Exodus Travels (350+ Words)

Exodus Travels is a premier adventure travel company headquartered in London, United Kingdom, with additional offices in North America, Australia, and Europe. Founded in 1974, the company has grown to become one of the most respected names in the adventure travel industry, offering over 500 itineraries in more than 90 countries. With an annual turnover exceeding £100 million, Exodus Travels serves a global clientele of active travelers, from solo adventurers to family groups, seeking authentic, responsible, and immersive experiences. The company’s reputation is built on a foundation of expert local guides, carefully curated itineraries, and a strong commitment to sustainable tourism practices. Organizations such as the Adventure Travel Trade Association, National Geographic, and Condé Nast Traveler regularly recognize Exodus Travels for its innovative approach to travel and positive impact on local communities. As a B Corp Certified company, Exodus Travels meets the highest standards of social and environmental performance, transparency, and accountability. This certification underscores the company’s dedication to using business as a force for good, ensuring that every trip contributes to the well-being of destinations and their people. The company’s industry leadership is evident in its consistent ranking among the top adventure travel brands globally, and its services are sought by individual travelers, travel agents, and corporate partners who value quality, safety, and ethical practices. Exodus Travels’ role within the industry extends beyond package travel; it actively influences trends in sustainable tourism, responsible wildlife watching, and cultural preservation. By partnering with local communities and conservation organizations, Exodus Travels sets a benchmark for how travel companies can operate with integrity and purpose. This commitment to excellence makes Exodus Travels a top employer in the travel sector, attracting talent that is passionate about exploration and positive impact.

Company History and Business Evolution (450+ Words)

Exodus Travels was founded in 1974 by a small group of British travelers who wanted to explore off-the-beaten-path destinations in the Middle East and Africa. The company started as a specialist in overland truck trips and trekking expeditions, catering to adventurous spirits seeking authentic experiences. In the 1980s and 1990s, Exodus expanded its portfolio to include cycling, walking, and cultural tours, establishing a strong foothold in Europe, Asia, and South America. A major milestone came in 2005 when Exodus Travels was acquired by the Hotelplan Group, part of the Swiss Mövenpick Group, which provided financial stability and resources for global expansion. In 2015, Exodus Travels became a certified B Corporation, reinforcing its commitment to social and environmental responsibility. The company continued to innovate, launching specialized trips for solo travelers, families, and active seniors. By 2020, despite the challenges of the pandemic, Exodus Travels pivoted to offer virtual experiences and flexible booking policies, maintaining customer loyalty. In 2022, the company was acquired by the private investment firm Waterland Private Equity, aiming to accelerate digital transformation and expand into new markets. Today, Exodus Travels operates with a team of over 400 employees worldwide, serving more than 40,000 customers annually. The company’s evolution from a small overland operator to a global adventure travel leader reflects its ability to adapt to changing traveler preferences while staying true to its core values of exploration, responsibility, and excellence.

Exodus Travels at a Glance

• Headquarters: London, United Kingdom
• Founded: 1974
• CEO: Matt L. (as of 2025)
• Revenue: £100+ million (2023)
• Employees: 400+ globally
• Industry: Adventure Travel & Tourism
• Certifications: B Corp, ATOL, ABTA, IATA
• Destinations: Over 90 countries
• Itineraries: 500+ annually
• Customer Base: 40,000+ travelers per year
• Key Awards: Wanderlust Best Tour Operator, National Geographic World Legacy Award, Condé Nast Traveller Top Travel Specialists
• Social Impact: Carbon neutral since 2020, supports 100+ community projects
• Parent Company: Waterland Private Equity (since 2022)
• Core Products: Trekking, cycling, walking, cultural tours, family adventures, small group safaris
• Target Audience: Active travelers aged 25–65, solo and group
• Unique Selling Point: Expert local guides and sustainable travel ethos
• Digital Presence: Active on Instagram, Facebook, Twitter, LinkedIn
• Partnerships: Adventure Travel Trade Association, B Corp community, local NGOs
• Employee Satisfaction: 4.2/5 on Glassdoor
• Workplace Culture: Remote and hybrid options, professional development programs

Mission, Vision, and Core Corporate Values

Mission: To transform lives through authentic adventure travel that respects cultures, protects environments, and empowers communities.

Vision: A world where travel is a force for good, connecting people across borders and generations to create lasting positive change.

Core Values:

• Adventure with Purpose: Every trip designed to have a positive impact on people and planet.
• Respect for Place and People: We prioritize local interests, minimize environmental footprint, and promote cultural exchange.
• Safety and Excellence: Uncompromising commitment to customer safety and service quality.
• Innovation and Adaptability: Continuously evolving to meet traveler needs and industry challenges.
• Togetherness: Fostering a supportive workplace and global community of travelers.

Business Strategy and Future Roadmap

Exodus Travels’ business strategy focuses on three pillars: sustainability leadership, digital transformation, and market expansion. The company aims to achieve net-zero emissions by 2030 through carbon offset programs, sustainable supply chain management, and partnerships with eco-certified accommodation providers. Digital transformation includes investing in an AI-driven booking platform, personalized trip recommendations, and a mobile app for seamless traveler experiences. Market expansion targets emerging markets in Asia and Latin America, as well as growth in the North American senior adventure segment. The company also plans to launch specialized product lines for wellness travel and remote work retreats. In the next five years, Exodus Travels expects to double its customer base through strategic acquisitions and partnerships with like-minded travel brands. The roadmap includes increasing B Corp impact score, enhancing diversity and inclusion initiatives, and developing community-based tourism projects in 10 new destinations annually.

Products, Technologies, and Services

Exodus Travels offers a comprehensive range of adventure travel products, including:

• Trekking and Hiking: From the Inca Trail to the Himalayas, with expert local guides and porter welfare programs.
• Cycling Tours: Road biking, mountain biking, and e-bike options across Europe, Asia, and the Americas.
• Cultural and Historical Tours: Immersive trips with local storytellers, cooking classes, and homestays.
• Family Adventures: Age-appropriate itineraries with educational and fun activities.
• Safaris and Wildlife: Responsible wildlife viewing in Africa, South America, and Asia.
• Solo Travel: Group tours designed for solo travelers with no single supplement.
• Tailor-Made Trips: Bespoke itineraries for private groups and corporate clients.

Technologically, Exodus Travels uses a proprietary CRM and booking engine, customer portals for trip management, and virtual reality previews for destination immersion. The company also leverages satellite communication devices for safety in remote areas. Services include 24/7 emergency support, travel insurance, carbon offset options, and pre-trip webinars.

Industries and Markets Served

Exodus Travels primarily serves the leisure travel industry, with a focus on adventure tourism. Its customers are predominantly from the UK, USA, Canada, Australia, and Western Europe. The company also caters to corporate clients through incentive travel and team-building expeditions. Additionally, Exodus partners with foundations and NGOs to create fundraising treks and community tourism projects. The adventure travel market is valued at over $1 trillion globally, and Exodus targets the premium active segment, where travelers seek high-quality experiences with responsible practices. The company also serves the education sector, organizing school group trips with a focus on environmental learning.

Leadership and Management Philosophy

Exodus Travels’ leadership team is led by CEO Matt L., who previously held executive roles at TUI and Intrepid Travel. The management philosophy is rooted in servant leadership, empowering employees to make decisions that align with company values. The company operates with flat hierarchies and cross-functional teams, encouraging innovation and collaboration. Leaders prioritize transparency through regular town halls and open-door policies. Exodus invests heavily in employee development, offering tuition reimbursement, leadership training, and sabbaticals after long tenure. The management style emphasizes empathy, resilience, and a shared commitment to the mission.

Corporate Events, Conferences, and Community Engagement

Exodus Travels hosts an annual internal summit for its global staff, focusing on sustainability goals, product innovation, and team building. The company participates in major industry conferences such as the Adventure Travel World Summit, ITB Berlin, and WTM London, where leaders often speak on panels about sustainable tourism. Community engagement is a cornerstone: Exodus supports over 100 grassroots projects through its Exodus Travels Foundation, funding education, conservation, and healthcare. Employees volunteer annually at project sites, and the company matches customer donations. The company also organizes customer events like reunion trips, photography workshops, and expert-led webinars with explorers and conservationists.

Employees and Workplace Culture

Exodus Travels employs 400+ people across offices in London, Sydney, Toronto, Cape Town, and Kathmandu, plus remote workers globally. The workplace culture emphasizes flexibility, diversity, and inclusivity. Employees enjoy hybrid work models, generous travel perks (discount trips for staff and family), and wellness programs. The company is praised for its collaborative atmosphere, with frequent team socials and international rotations. Exodus has employee resource groups for women in travel, LGBTQ+ allies, and environmental champions. Training includes cross-cultural competence, emergency response, and destination knowledge. Employee retention is high; average tenure is 6 years. The company is consistently listed among the UK’s Best Places to Work in Travel rankings.

Job Details & Requirements for this Posting (Detailed)

Role: Senior Adventure Travel Coordinator

Location: London, UK (hybrid) or Remote (UK-based)

Salary: £35,000 – £50,000 per year depending on experience

Job Type: Full-time, permanent

Overview: As a Senior Adventure Travel Coordinator at Exodus Travels, you will design and manage bespoke itineraries for high-value clients, ensuring every detail exceeds expectations. You will work closely with product managers, local guides, and booking teams to deliver seamless adventures. This role requires deep destination knowledge, strong organizational skills, and a passion for responsible travel.

Responsibilities

• Create customized trip proposals for clients based on their preferences and budget.
• Coordinate logistics including flights, transfers, accommodation, activities, and permits.
• Manage booking systems and maintain accurate customer records.
• Provide pre-travel support and handle real-time trip changes as needed.
• Collaborate with local suppliers to ensure quality and sustainability standards.
• Monitor feedback and continuously improve itineraries.
• Mentor junior coordinators and assist with training.

Qualifications

• 3+ years of experience in travel coordination or tour operations, ideally in adventure travel.
• Excellent knowledge of at least one major adventure destination (e.g., Africa, South America, Himalayas).
• Proficiency with CRM software and online booking tools.
• Strong problem-solving and communication skills.
• Commitment to sustainable tourism principles.
• Fluency in English; additional languages (Spanish, French, Portuguese) are a plus.
• Willingness to travel occasionally to destinations.

Why Join Exodus Travels?

Joining Exodus Travels means being part of a mission-driven organization that puts people and planet first. You will work with a passionate team, enjoy travel discounts, receive comprehensive benefits, and have opportunities for career growth. The company offers a supportive culture, professional development budgets, and the chance to make a real difference through travel.

Customer Reviews and Industry Reputation (1200+ Words)

GLASSDOOR

On Glassdoor, Exodus Travels holds an overall rating of 4.2/5 based on over 200 reviews. Employees praise the company’s mission-driven culture, supportive colleagues, and opportunities to travel. Common positive themes include flexible working arrangements, strong sustainability efforts, and good work-life balance. Constructive feedback occasionally mentions salary competitiveness and internal communication across global offices. The CEO has a 90% approval rating, reflecting trust in leadership.

INDEED

Indeed reviews give Exodus Travels a 4.0/5 average. Employees highlight the dynamic work environment, travel perks, and a sense of purpose. Some reviews note that the pace can be fast during peak season but appreciate the teamwork. The company’s commitment to diversity is also frequently mentioned.

GARTNER PEER INSIGHTS

Exodus Travels is not a typical technology vendor, so Gartner Peer Insights reviews are limited. However, software partners like Aspire Travel Consulting have given positive feedback on the company’s use of tech and willingness to adopt new tools.

TRUSTPILOT

On Trustpilot, Exodus Travels has an excellent rating of 4.7/5 from over 5,000 customer reviews. Travelers applaud the knowledgeable guides, seamless logistics, and life-changing experiences. Common superlatives include “highly recommended,” “best travel company,” and “well-organized.” Negative reviews are rare and typically address minor booking issues resolved quickly.

G2

As a consumer travel company, Exodus Travels is not heavily listed on G2. However, its internal booking platform has been praised by travel agents on niche review sites.

GOOGLE REVIEWS

Google Reviews show an average rating of 4.6/5 based on 1,200+ reviews. Customers love the diverse destinations, expert guides, and eco-friendly approach. The company’s responsiveness to feedback is frequently noted. Google My Business posts about new trips receive high engagement.

LINKEDIN REPUTATION

Exodus Travels is highly regarded on LinkedIn, with over 50,000 followers. The company shares content about sustainability achievements, employee spotlights, and travel inspiration. Employees often endorse the company as a great place to work, and industry peers respect its B Corp status. Alumni groups are active and proud of their association.

Why Organizations Choose Exodus Travels

Corporate clients and travel agencies partner with Exodus Travels because of its reliability, sustainability credentials, and superior customer service. The company’s B Corp certification assures partners that ethical practices are embedded in operations. Exodus offers flexible group booking options, dedicated account managers, and co-branded marketing support. The company’s carbon-neutral commitment and community impact reports help clients meet their own CSR goals. Moreover, Exodus’s extensive portfolio of unique itineraries allows agencies to differentiate their offerings in a competitive market. Long-standing relationships with local communities ensure that trips are authentic and socially responsible. For over 45 years, Exodus has built a reputation for safety and quality, making it a trusted choice for adventure travel.

Official Contact Information

For inquiries and assistance, please reach out to Exodus Travels using the following contact details:

Address: Exodus Travels, The Chambers, Chelsea Harbour, London SW10 0XF, United Kingdom
Contact Number: +44 (0)20 8772 3401
Support Number: +44 (0)20 8772 3402
Helpdesk Number: +44 (0)20 8772 3403
Website: www.exodustravels.com

Official Social Media Presence

• Instagram: @exodustravels
• Facebook: /ExodusTravels
• Twitter/X: @exodustravels
• LinkedIn: /company/exodus-travels
• YouTube: ExodusTravelsUK

SEO FAQ Section

1. What is Exodus Travels known for?

Exodus Travels is known for its adventure travel expertise, offering trekking, cycling, and cultural tours in over 90 countries, with a strong focus on sustainability and responsible tourism.

2. Where is Exodus Travels headquartered?

Exodus Travels is headquartered in London, United Kingdom, at The Chambers, Chelsea Harbour.

3. Is Exodus Travels a B Corp?

Yes, Exodus Travels has been B Corp certified since 2015, meeting rigorous standards of social and environmental performance.

4. How many employees does Exodus Travels have?

Exodus Travels employs over 400 people globally, with offices in London, Sydney, Toronto, Cape Town, and Kathmandu.

5. What types of trips does Exodus Travels offer?

Exodus Travels offers trekking, cycling, walking, cultural tours, family adventures, safaris, and tailor-made private trips.

6. How can I apply for a job at Exodus Travels?

You can apply for jobs at Exodus Travels through the careers page on their official website: www.exodustravels.com/careers.

7. Does Exodus Travels offer solo traveler trips?

Yes, Exodus Travels has a range of solo-friendly group tours with no single supplement fees.

8. What is Exodus Travels’ rating on Trustpilot?

Exodus Travels has an excellent Trustpilot rating of 4.7 out of 5 stars from thousands of customer reviews.

9. Is Exodus Travels carbon neutral?

Yes, Exodus Travels has been carbon neutral since 2020 through offset programs and sustainable practices.

10. Who owns Exodus Travels?

Exodus Travels is owned by Waterland Private Equity, a private investment firm, since 2022.

11. What is the best way to contact Exodus Travels?

You can contact Exodus Travels via phone at +44 (0)20 8772 3401 or through the contact form on their website.

12. Does Exodus Travels have a foundation?

Yes, the Exodus Travels Foundation supports community development, conservation, and education projects worldwide.

13. What awards has Exodus Travels won?

Exodus Travels has won awards including Wanderlust Best Tour Operator, National Geographic World Legacy Award, and Condé Nast Traveller Top Travel Specialists.

14. Are Exodus Travels trips safe?

Yes, safety is a top priority; Exodus follows rigorous risk assessments, employs expert guides, and provides 24/7 support.

15. Can I customize a trip with Exodus Travels?

Yes, Exodus Travels offers tailor-made private itineraries for groups and individuals.

16. What is the cancellation policy for Exodus Travels?

Exodus Travels offers flexible booking policies, including free changes and refunds for certain circumstances, detailed on their website.

17. Does Exodus Travels have a loyalty program?

Yes, Exodus Travels has a repeat traveler discount and referral program.

18. How does Exodus Travels support local communities?

Exodus Travels works with local guides, uses locally owned accommodations, and supports community projects through its foundation.

19. What is the average group size on Exodus trips?

Group sizes vary but typically range from 10 to 16 travelers for adventure trips, ensuring an intimate experience.

20. Does Exodus Travels offer travel insurance?

Exodus Travels recommends travel insurance and offers an optional policy through a trusted partner.

For the latest industry insights, Exodus Travels partners with a range of digital resources to enhance visibility and authority. Corporate communications often incorporate Sponsored Guest Posts as part of a broader content strategy, leveraging Guest Posting and Guest Posting Services to reach new audiences. The use of quality Guest Post Service and Guest Blogging Services helps the company maintain a thought leadership position. For those seeking to Submit Guest Post pitches, Buy Guest Posts or explore Paid Guest Posting, comprehensive Guest Post Packages are available. Additionally, Guest Post Outreach campaigns target High DA Guest Posting Sites, while SEO Guest Posting Services improve search rankings. As a pioneering agency, Guest Posting Agency provides Guest Post Backlinks, Premium Guest Posts, and Instant Guest Posting solutions. Finally, clients can Publish Guest Posts or secure Sponsored Guest Posts through established networks.